You can take down your music from streaming platforms at any time. Simply contact us at support@crave-digital.eu, and we’ll handle the rest.
The removal process from all services typically takes 2 to 4 weeks.
To ensure smooth distribution, we recommend submitting your tracks at least 3-4 weeks before your planned release date. This allows enough time for processing your release and assigning it to the correct stores and artist profiles.
Uploading your music early also gives you extra time for effective pre-release promotion. This is especially important if you plan to submit your tracks to Spotify playlists via Spotify for Artists.
📌 For more details on how to pitch your music to Spotify playlists before release, click here.
Yes! You have full control over which music platforms your tracks will be available on.
We distribute music to over 100 streaming services, digital stores, and social media platforms, including Spotify, Apple Music, TikTok, Instagram, iTunes, Amazon, YouTube Music, Deezer, Tidal, and many more!
📌 If you don’t want your music to appear on a specific platform, simply deselect it while filling out the details in the first step of our Release Creator.
We cannot guarantee an exact timeframe for the approval of your release, but we do our best to ensure the process is as fast as possible. To avoid delays, please make sure that all metadata, cover art, and titles meet the requirements of your selected streaming platforms.
✅ Find more details about the approval process stages here.
If your release is urgent and requires immediate assistance, please contact us at support@crave-digital.eu.
You can find the status of your releases in the Your Music section of the main panel, under Your Albums. Here, you can view all the tracks you’ve uploaded to Crave Digital, along with their current status.
👇 Here’s what each status means:
🔹 Draft – Your release is still being prepared and has not yet been submitted to the system. You can edit details, add, or change files before final approval.
🔹 Submitted – Your release has been sent to the system and is awaiting verification. Our team will review the metadata, cover art, and audio files for accuracy before sending them to streaming platforms.
🔹 Delivered – Your release has been successfully approved and forwarded to music platforms. Now, all that’s left is to wait for the official release date, when your tracks will go live.
Yes! However, you'll need a Label subscription plan to do so.
For more details, check out our Pricing page.
Yes, you can distribute music on behalf of artists you represent or creators collaborating with your label.
If you plan to release tracks from multiple artists under one account, we recommend the Label subscription plan.
📌 Important:
✅ You can find more information about music licensing here.
Yes, you have this option!
However, most music stores label such long tracks as "album-only". This means that they cannot be purchased individually but are only available as part of the entire album.
🔔 Important!
Whether your release is classified as a single, EP, or album depends on the number of tracks it contains 🎶
📌 Single – 1-3 tracks
📌 EP – 4-6 tracks
📌 Album – 7-29 tracks
If your release contains more than 29 tracks, it will be classified as a double album or box set.
Additionally, if any track exceeds 10 minutes in length, some digital stores may mark it as "album-only", meaning it cannot be purchased individually and will only be available as part of the full album.
If you received a notification about your cover art being rejected, it most likely does not meet one of the required guidelines.
Before re-uploading, please ensure your cover meets all of the following criteria:
✅ File format: .jpg or .jpeg
✅ Dimensions: Must be square, at least 3000x3000 pixels
✅ File size: Maximum 10 MB
✅ Resolution: Preferably 300 DPI, but 72 DPI and higher is also accepted
🚫 Do not include any text other than the artist's name and release title
🚫 Do not add website addresses, sponsor names, or social media links – music platforms do not accept them
🚫 Do not use "Parental Advisory" labels or explicit content icons unless the track actually contains explicit material
🚫 Offensive, vulgar, or graphic content is strictly prohibited
While we’d love to accept every design, streaming platforms and music stores set specific guidelines that we must follow.
If your cover art was rejected despite meeting all the requirements, please contact us at support@crave-digital.eu with details, and we’ll be happy to help! 🎨🎶
No, it’s not required. If you’ve already selected a primary genre, you can leave the secondary genre field blank.
However, adding a secondary genre can help streaming platform algorithms better categorize your music, increasing its visibility and making it easier to reach new listeners. 🎶
The list of available languages in the Release Creator comes directly from streaming platforms. If your language is not listed, it means that it is currently not supported by these services.
The genre list in the Release Creator reflects the categories supported by major streaming platforms and digital music stores.
If your genre is not listed, it means that it is currently not supported by these services.
🔹 Good to know: Not all genres are available on every platform. If your selected genre is not recognized by a specific service, we will automatically assign the closest matching category.
Streaming platforms are increasingly recognizing the contributions of creators by displaying songwriter information. This allows listeners to easily see who wrote, composed, or produced a track.
Typically, composers and lyricists are identified by their real names, rather than stage names, band names, or artistic aliases.
✅ If you perform under a pseudonym, don’t worry—your real name won’t appear as the artist name, but it may be displayed in the songwriter and composer section, which is visible to listeners.
📌 For example, the song "Lovely" by Billie Eilish featuring Khalid appears in streaming platforms' Performer section as:
However, in the Songwriter section, where detailed credits are shown, the real names of the creators are listed:
This system enhances transparency and ensures that creators receive proper recognition for their work.
ISRC (International Standard Recording Code) is a unique identification code assigned to every audio recording or music video. It functions like a "serial number" for a track, allowing for tracking and reporting of plays and saleson streaming platforms and music stores.
📌 What is ISRC used for?
✅ If you don’t have your own ISRC codes, Crave Digital will automatically generate them during the distribution of your release.
Yes, but there are a few legal requirements to consider. If you want to release a cover song, remix, or a track containing samples, you may need to obtain the appropriate license to avoid legal issues related to the copyrights of the original creators.
How to legally release a cover song or a track with samples?
To ensure your track complies with all legal requirements and to avoid potential claims from copyright holders, follow these steps:
1) Identify the copyright owner
Determine who owns the rights to the song – this could be the composer, a music publisher, or a record label. You can check databases of copyright management organizations, such as:
Websites like Songfile or Harry Fox Agency can also help identify copyright owners and facilitate the licensing process for cover songs. This ensures you contact the right person or organization responsible for granting permission to use the track.
💡 Important! If an artist is signed to a label, the publishing rights typically belong to the publisher, not the label. The record label usually holds the rights to the sound recording, so make sure you are reaching out to the correct entity.
2) Verify the correct version of the song
Many song titles are popular and exist in multiple versions, such as "Love," "Forever," "Dreams," or "Hold On". Before starting the licensing process, double-check that you are identifying the exact version of the song you intend to release.
3) Obtain the necessary permissions and license
In some cases, you may need to send a Letter of Intent (LOI) to the copyright owner, informing them of your intention to use the song. This process can take time, but most licensing agencies handle the paperwork for you when you purchase a license.
🕒 To avoid delays, try to secure your license at least 30 days before your planned release date. 🎵
You can add featured artists or bands in Step 2 of the Release Creator. Simply enter the artist’s name in the designated field and check the box next to their name to assign them to the track.
If your track contains profanity or other explicit content, it must be labeled as "explicit" to comply with streaming platform requirements.
How to mark a track as explicit:
1️⃣ Go to Step 2 of the Release Creator.
2️⃣ Scroll down to the question: "Does this track contain words commonly considered explicit?"
3️⃣ Choose the appropriate option:
Make sure to select the correct option before proceeding.
💡 IMPORTANT! Labeling a track as "explicit" is mandatory for content containing profanity, as some platforms apply filters that restrict its visibility.
Cover art guidelines are set by major streaming platforms. That’s why our Release Creator is designed so that if your artwork meets our requirements, it will also be accepted by digital music stores!
Submitting a non-compliant cover may cause delays and publishing issues, so make sure your artwork meets the following criteria:
✅ The name on the cover must match the album title.
✅ Accepted formats: JPG, JPEG, and PNG in RGB color mode (not CMYK).
✅ Maximum file size: 10 MB.
✅ Dimensions: Perfect square, at least 3000 x 3000 px.
✅ Do not upscale images, as this may reduce quality and lead to rejection.
🚫 Prohibited elements:
❌ No additional text beyond the artist name and release title.
❌ No website URLs, sponsor names, or social media links – these are not accepted by stores.
❌ No "Parental Advisory" labels or explicit content warnings unless the track actually contains explicit material.
❌ No violent, offensive, or inappropriate content that violates platform policies.
You can upload your cover in Step 3 of the Release Creator.
Only complete recordings should be submitted – we do not accept snippets, abruptly cut-off tracks, or files with long periods of silence.
Audio file requirements:
✅ Accepted format: WAV only.
✅ Supported settings:
✅ Maximum file size per track: 250 MB.
❌ Do not change file extensions (e.g., MP3 to WAV) without proper conversion, as this may affect sound quality.
❌ 32-bit files are not accepted.
Yes! If you're re-releasing your music or transferring tracks from another distributor to Crave Digital, you can use your existing ISRC code. This will help retain your stream counts and playlist placements.
To add an existing ISRC code, go to the Release Builder and in Step 2, select "The track already has an assigned ISRC number", then enter your ISRC code. 🎵
All tracks distributed through Crave Digital must have clearly defined and verifiable copyright ownership. Therefore, we require:
✅ Proof of ownership or licensing agreements upon request from our copyright team.
✅ Accurate metadata when uploading, including correct information about songwriters, composers, producers, and performers – some streaming services require these details as mandatory.
✅ Documentation for cover songs, samples, and interpolations, including valid licensing agreements available upon request.
⚠️ Failure to provide the required documentation may result in content rejection or removal.
Currently, Crave Digital does not accept fully AI-generated tracks due to legal uncertainties and ongoing copyright proceedings.
❌ This means that the following cannot be distributed:
⚠️ Any attempt to upload AI-generated content will be rejected during our Quality Control check, and repeated violations of our Terms of Service may result in the permanent suspension of your account.